Terms of Service

• You must be of legal age to buy cannabis where you live: 19 or older in most of Canada, 18 or older in Alberta, 21 or older in Quebec, and 21 or older in the United States. We check your date of birth at sign-up and may close accounts that do not meet this requirement.
• You must give accurate information, including your date of birth and province, state or country.
• One person, one account. Keep your password secret; you are responsible for activity on your account.
• HiNote is an information and review service. We do not sell, deliver or facilitate the sale of cannabis. Follow the laws where you live; do not use HiNote where cannabis is illegal.

Reviews, ratings, product details (including THC / CBD values read by AI from labels) and store information come from members, partners and automated tools. They may be incomplete or wrong. Nothing on HiNote is medical advice. Check the product label and ask a licensed retailer or health professional before you consume cannabis. Do not drive or operate machinery while impaired.

• You keep ownership of the reviews, photos, posts and other content you submit.
• You give us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for example resize or translate), display and distribute your content in order to operate, promote and improve the Service, including showing it to other users and using product information from your scans in our catalogue. The licence ends when you delete the content or your account, except for copies already shared by other users or kept as the law requires.
• Your reviews must reflect your genuine experience. Do not post reviews of your own products or stores or of competitors, or reviews you were paid or rewarded for without disclosing it.

You may not:

• break the law, or buy, sell or offer cannabis or other controlled substances through HiNote;
• post content that is false, defamatory, harassing, hateful, sexually explicit, or that shows minors or appeals to minors;
• post personal information of others, or photos of people without their permission;
• manipulate ratings, statistics, points, referrals or attribution (for example fake accounts, automated views or installs);
• scrape, reverse engineer, overload or interfere with the Service, or get around its security or age checks.

We may remove content and suspend or close accounts that break these Terms or our community guidelines. You can report content in the app.

• If you claim a store or brand, you confirm that you are authorised to act for it and that the information you give us is true. We may ask for proof and may refuse or remove a claim.
• Paid services (such as featured placements and promotions) are described and priced in the partner portal or in our invoice, and are governed by our Refund Policy. Promotions must comply with the cannabis advertising and promotion laws that apply to you (for example the federal Cannabis Act and provincial rules); you are responsible for the content you submit, and we may reject it.
• Analytics we give partners are aggregated and may be estimated (for example iOS install attribution). They are provided for information and may contain errors.

We grant you a personal, revocable, non-exclusive, non-transferable licence to use the Service for its intended purpose under these Terms. HiNote's software, design, logos and catalogue are owned by us or our licensors. Apple and Google are not parties to these Terms and are not responsible for the app or its support, but they are third-party beneficiaries of this licence for the app you download from their store.

The Service links to and works with third-party services (for example maps, store websites, Google and Apple sign-in). Their own terms apply and we are not responsible for them.

The Service is provided "as is" and "as available". To the extent the law allows, we make no warranty that it will be uninterrupted, error-free or accurate, or fit for a particular purpose. Some jurisdictions (including Quebec) do not allow these exclusions, so they may not apply to you.

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill. Our total liability for any claim about the Service is limited to the greater of the amount you paid us in the 12 months before the claim and CAD $100. Nothing in these Terms limits liability that cannot be limited by law, or your rights as a consumer.

You can stop using HiNote and delete your account at any time (see Delete your account). We may suspend or close your account if you break these Terms or the law, or if we stop offering the Service, and will tell you when we reasonably can.

These Terms are governed by the laws of the province or territory of Canada where you live and the federal laws of Canada that apply there. If you live outside Canada, they are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, unless the law where you live requires otherwise. Please contact us first so we can try to resolve any problem informally. Nothing in these Terms takes away rights you have under consumer protection law where you live, such as the right of Quebec consumers to go to their local courts.

We may update these Terms. We will post the new version here with a new date, and for significant changes notify you in the app or by email at least 30 days before they apply. If you do not agree, you can delete your account before the change takes effect.

Hi Note Inc., 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801, USA. support@hinote.ai.